Vinted Members Share Anger Regarding Size Modifications

Vinted users have been reacting angrily following a change that caused products showing incorrect sizing.

The popular resale platform has altered its size classifications for female and kids' apparel but did not contact every member regarding the update.

Online Platforms Response

Many shoppers and sellers are posting online claiming that product pages now present a modified sizing category versus the original listing due to the recalibration.

The company said the new system was more in line with comparable marketplaces.

They have suggested members to review their products and manually change the size when needed, which has left users frustrated.

Measurement Approach Modifications

Previously, the measurements included one number and one letter, for instance S/8 or M/10.

The revised method features a letter with a size spectrum such as S/UK 8-10.

For certain items, the measurements have been reclassified - for example a size L used to be a 12 but is now a UK 16-18.

Shopper Experiences

A fashion influencer, who makes TikTok content about plus-size fashion, explained the modification "makes transactions more difficult".

"Few clothing companies classify XL as 20-22," the way the service now categorizes.

A different member, located in Scotland, said garments she listed with size 14 tags were displaying on the service as size 20–22.

"If buyers measuring 20-22 acquire them they may become frustrated," she stated.

Required Changes

Charlotte Lunn, based in Derby, stated she felt frustrated because the modification necessitated personal updates the sizes on "every single listing".

"Personally, this is quite irritating, as I'm chronically ill and Vinted sales have been crucial after experiencing income reduction," she stated.

Platform Context

The service features exceeding 100 million shoppers, comprising 18 million UK members.

It has emerged as a preferred choice to second-hand platforms like eBay and Depop.

This is not the initial instance where an unanticipated change within the service has received backlash: earlier, Vinted reversed a change regarding delivery choices due to shopper criticism.

Brian Torres
Brian Torres

Maya Chen is a digital strategist with over 10 years of experience in SEO and web analytics, helping clients achieve measurable online success.